Frequently Asked Questions

Everything you need to know about mortgages, protection, and working with us. Can’t find what you’re looking for? Get in touch.

Working with Colchester Mortgage Solutions

What is a mortgage broker, and why should I use one?

A mortgage broker acts as an intermediary between you and mortgage lenders, helping you find a suitable deal for your circumstances and guiding you through the application process.

  • Advice tailored to your situation
  • Help with paperwork and lender requirements
  • Support from enquiry through to completion

Your home may be repossessed if you do not keep up repayments on your mortgage.

Are you FCA regulated?

Yes. Colchester Mortgage Solutions Ltd is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority.

You can verify our registration on the FCA Register.

Do you charge a fee?

We offer a free, no-obligation initial chat so you can find out how we can help before committing to anything.

If you choose to proceed, there may be a fee for arranging your mortgage. Our typical fees are:

  • Residential mortgages: £399
  • Buy to let mortgages: £549

The precise amount will depend on your circumstances, and we will always be transparent about any fees before you proceed.

What areas do you cover?

We are based in Colchester, Essex, and advise clients across Colchester and the wider Essex area, including Chelmsford, Braintree, Clacton-on-Sea, Harwich, and Witham. We are also able to assist clients further afield — please get in touch to discuss your location.

How do I get started?

The easiest way to start is to give us a call on 01206 577164 or fill in our contact form for a free initial chat. We will take the time to understand your situation and explain how we can help — with no obligation to proceed.

First Time Buyers

How much deposit do I need?

The minimum deposit for many residential mortgages is 5% of the property value, although a larger deposit can give you access to a wider choice of products and rates.

How much deposit do I need to buy my first home?

The minimum deposit for most residential mortgages is 5% of the property value. However, a larger deposit — typically 10% or more — gives you access to a wider range of products and lower interest rates.

For example, on a £250,000 property: a 5% deposit would be £12,500, and a 10% deposit would be £25,000. The remaining amount (the mortgage) would need to be repaid over your agreed term.

What is an Agreement in Principle (AIP)?

An Agreement in Principle (also called a Decision in Principle or Mortgage in Principle) is a certificate from a lender confirming — subject to full underwriting — how much they are likely to lend you. It shows estate agents and sellers that you are a serious, credit-checked buyer.

We can arrange an AIP for you quickly, usually within 24–48 hours, as part of our service. It does not commit you to any mortgage product.

How long does the mortgage application process take?

From submitting a full mortgage application to receiving a mortgage offer typically takes 2–6 weeks, depending on the lender and the complexity of your situation. The full house purchase process — from offer accepted to completion — usually takes 8–16 weeks.

Having all your documents ready and responding quickly to any lender requests will help keep things on track. We manage the process on your behalf and keep you updated at every stage.

What government schemes are available to help first time buyers?

There are several government-backed schemes that may be available to first time buyers in England, including:

  • Shared Ownership — buy a share of a property and pay rent on the remainder
  • Right to Buy — if you are a council tenant, you may be able to buy your home at a discount
  • Lifetime ISA — save up to £4,000 per year towards a deposit and receive a 25% government bonus
  • First Homes scheme — new-build homes sold at a discount of at least 30% to eligible first time buyers

Scheme availability and eligibility criteria change over time. Contact us for the most current guidance tailored to your situation.

 Remortgaging

When should I think about remortgaging?

The best time to start looking at remortgage options is around 3–6 months before your current deal ends. When an introductory rate expires, your mortgage will typically revert to your lender’s Standard Variable Rate (SVR), which is usually much higher.

You may also want to remortgage to:

  • Secure a better interest rate
  • Release equity from your property
  • Consolidate debts (seek independent advice first)
  • Switch to a different type of mortgage
Can I remortgage to release equity from my home?

Yes — if your property has increased in value since your original purchase, or if you have paid down a significant portion of your mortgage, you may have equity you can release by remortgaging to a higher loan amount.

Equity release via remortgage is commonly used for home improvements, purchasing an additional property, or consolidating existing debts. It increases your total debt and may extend your mortgage term, so it is important to take proper advice before proceeding.

Your home may be repossessed if you do not keep up repayments on your mortgage. Think carefully before securing other debts against your home.
Is there an early repayment charge if I remortgage before my deal ends?

Many mortgage products include an Early Repayment Charge (ERC) if you leave before the end of the introductory period. These are typically between 1% and 5% of the outstanding mortgage balance and reduce the closer you get to the end of the deal.

We will always check your current deal’s terms and calculate whether the savings from switching outweigh any penalty before recommending a remortgage.

Buy to Let

How is a buy to let mortgage different from a residential mortgage?

A buy to let mortgage is specifically designed for properties you intend to rent out rather than live in. Key differences include:

  • Lenders assess affordability primarily based on the expected rental income, not just your personal income
  • Deposits are typically higher — usually a minimum of 25%
  • Interest rates tend to be slightly higher than residential mortgages
  • They are usually assessed on an interest-only basis, though repayment buy to let products exist

Buy to let mortgages are not regulated by the FCA in the same way as residential mortgages, but we can advise on the full range of options available.

What deposit do I need for a buy to let mortgage?

Most buy to let lenders require a minimum deposit of 25% of the property value, although some products may require 30%–40%. A larger deposit will typically unlock better interest rates.

For example, on a £200,000 investment property, a 25% deposit would be £50,000.

Can I get a buy to let mortgage as a first time buyer?

Some lenders will consider buy to let applications from first time buyers, though the choice of products is narrower and the deposit requirement is often higher. If you are looking to invest in property before purchasing your own home, we can help identify the lenders most likely to consider your application.

Mortgage Protection & Insurance

Do I need life insurance when I take out a mortgage?

Lenders do not legally require you to take out life insurance, but it is strongly advisable. Life insurance ensures that if you were to die during the mortgage term, the outstanding balance would be repaid — protecting your family from losing the home.

We can advise on level term insurance, decreasing term insurance, and whole-of-life policies to find the right cover for your situation.

As with all insurance policies, conditions and exclusions will apply.
What is income protection insurance?

Income protection insurance pays out a regular monthly income if you are unable to work due to illness or injury. For mortgage holders, this is one of the most important types of protection — it ensures you can continue to meet your mortgage repayments even if your earned income stops.

Policies typically pay out 50–70% of your gross income and can be structured with different deferred periods to suit your budget.

As with all insurance policies, conditions and exclusions will apply.
What is critical illness cover?

Critical illness cover pays a tax-free lump sum if you are diagnosed with one of a specified list of serious conditions — typically including heart attack, stroke, and certain cancers. The payment can be used however you wish: paying off your mortgage, covering living costs during recovery, or adapting your home.

Critical illness cover is often taken alongside life insurance to provide comprehensive protection for you and your family.

As with all insurance policies, conditions and exclusions will apply.
What is buildings and contents insurance, and do I need it?

Buildings insurance covers the physical structure of your home against damage from fire, flood, subsidence, and other events. It is a legal requirement by your mortgage lender — you cannot complete a purchase without it in place.

Contents insurance covers your personal possessions inside the home. While not legally required, we strongly recommend it to protect everything you own. We can help arrange both policies as part of your mortgage.

As with all insurance policies, conditions and exclusions will apply.

The Mortgage Process

What documents will I need for a mortgage application?

Most mortgage applications require the following documents. Having these ready before your appointment will speed up the process considerably:

  • Proof of identity: Passport or driving licence
  • Proof of address: Utility bill or bank statement dated within 3 months
  • Proof of income: Last 3 months’ payslips or last 2–3 years’ SA302s if self-employed
  • Bank statements: Last 3 months for your main current account
  • Proof of deposit: Bank statements showing the source of your deposit funds

Additional documents may be requested depending on your circumstances. We will guide you through exactly what is needed for your application.

What is a mortgage valuation, and is it the same as a survey?

A mortgage valuation is carried out by the lender to confirm that the property provides adequate security for the loan. It is a brief inspection for the lender’s benefit — not yours.

A survey is a more thorough inspection for your benefit, assessing the condition of the property. Common survey types include a HomeBuyer Report and a full Building Survey. We strongly recommend commissioning an independent survey before exchanging contracts, particularly for older properties.

What happens after I receive a mortgage offer?

Once your mortgage offer is issued, your solicitor will begin the conveyancing process — carrying out searches, reviewing the title, and preparing the contracts. Once all enquiries are resolved, you will exchange contracts and then complete on your agreed completion date, when you receive the keys.

A mortgage offer is typically valid for 3–6 months. We will keep an eye on this and flag if there is any risk of it expiring before completion.

Can you help if I have a complex situation, such as self-employment or a poor credit history?

Absolutely. With over 17 years of experience and access to a wide panel of lenders, we regularly help clients in more complex situations, including:

  • Self-employed and contractor applicants
  • Those with previous credit issues
  • Clients with multiple income streams
  • Those going through a divorce or separation
  • Applicants with unusual property types

Every case is different. Get in touch for a confidential, no-obligation conversation about your circumstances.